Os autores concluem:
Even when they use e-learning products and devices, most faculty still teach as they were taught—that is, they stand in the front of a classroom providing lectures intended to supply the basic knowledge the students need. Hence, we see the success of course management systems and PowerPoint— software packages that focus on the distribution of materials rather than on teaching itself.
What is Thwarted Innovation’s conclusion? E-learning will become pervasive only when faculty change how they teach—not before.